General Conditions

SAAT or its agents shall not be liable for injury, damage or loss including consequential loss to any person or their possessions howsoever caused, including personal injury, disease or death caused by or contributed to by negligence by the corporation, its employees or agents. SAAT shall not be liable for any claims or if any additional expenses incurred through delays, accidents, or disruption of planned itineraries beyond the control of SAAT (e.g. flight delays, wars, strikes, weather, act of God, etc) or considered advisable by us, such expenses are to be borne by the client. If the corporation shall consider any client an unsuitable person for any tour, it may in its absolute discretion, cancel such client’s booking or decline to carry such person further. All tour participants on tour will accept the authority and decision of the tour guide appointed by the corporation. All baggage including personal items and climbing equipment is at all times and in all circumstances at “owners risk”. The information in the brochures, circular, leaflets, videos and other advertisements issued by SAAT or its agents is given in good faith and unless specifically states shall not form part of any contract between the client and SAAT. No agent, servant, representative or client of SAAT had any right to alter or vary or waive any of these conditions. While every precaution is taken on the tour, SAAT or its agents does not hold itself responsible for death or any injury or loss, which might occur to such persons sustained from any cause whatsoever. The client hereby indemnifies and holds SAAT and its agents harmless against any and all claims in respect of personal injury or damages either direct or consequential arising from any cause whatsoever as a result of the participation by the client and persons under his authority on the tour.

The client undertakes to comply with the laws and regulations, whether in respect of health, immigration, currency exchange control or any other matter of all the countries visited during the trip.

Booking Conditions

A minimum deposit of 20% is required to secure a booking.  The balance of payment is due no later than eight  to six weeks prior to departure. If the final payment is not received on time SAAT reserves the right to cancel the reservation.

Cancellation Of Bookings

In the event passengers canceling their reservations SAAT shall have the right either to claim the total amount of any deposit paid by such passenger or to claim any damages suffered by the company.  In accordance with the policy adopted by Tour Operators all over the world SAAT reserves the right to cancel any tour before departure in which event the entire payment will be refunded without any further obligation on the part of the Company. The maximum cancellation fees, which may be imposed, are as follows:

Prior to departure % of the tour price:

  • Up to 42 days 20%
  • 42 to 28 days 30%
  • 28 to 14 days 50%
  • Less than 14 days 100%

Should a passenger cancel his/here reservations due to medical or work related reasons, SAAT will grant an extended 10-month period to reschedule the trip from date of cancellation. The client will at all times be liable for any increases with regards to park fees, hotels rates, airfares or exchange rate increases. The client will have to complete and sign a new booking form, accepting the new conditions.

Tour Leader Responsibility

The tour leader who completes the booking form for and on behalf of a group will be responsible for passing on, all information, vouchers, schedule changes or any other information forwarded by SAAT to him/her, to the group. SAAT does not take any responsibility for failure to do so. If the group leader does not accept this responsibility, every member is required to complete and sign the booking form with his/her relevant contact details.

Single Supplement & Balance Settlement

Additional payments for single supplements will only have to be made if you specifically require a single room or if you are travelling alone and we are unable to pair you with another single. Prices of single supplements are available on request.

If your balance is not paid at the requested time (unless previously arranged with us in writing) we reserve the right to cancel your booking.

Insurance

Clients should purchase travel insurance no later than at the time the balance is due in order to cover themselves for their own cancellation or curtailment of their travel plans. It is the client’s responsibility to arrange suitable adventure travel insurance with benefits that include cover for any hazardous activities they intend to pursue, as well as personal accident, medical expenses, repatriation, loss and damage to personal effects and above all cover the evacuation of yourself from remote regions, should the need arise. The policy must include minimum cover of  £500,000 for emergency medical and repatriation expenses.  Details must also be forwarded to our office.  In the event that a client does not have suitable travel insurance they will not be allowed to join the trip.

Our company will not be responsible or liable if any passenger fails to take insurance cover.

Passports, Visas, Vaccinations And Inoculation

The responsibility for the provision of current and valid passports, visas, vaccinations and inoculations and the like, where required, is that the customer alone and the Company shall not be responsible or liable for any consequence of any nature arising from the customer failing to ensure that he has complied with all such requirements. We recommend you have a medical and dental check up and strongly recommend immunization against yellow fever, typhoid, TB, polio, tetanus, hepatitis, rabies, meningitis and you take anti-malaria tablets if required.

Baggage

On the majority of treks all your trek baggage will be carried by porters or pack animals. You need only carry a small daypack for your essentials. You are restricted to 20 kg of baggage on flights and to around 12 to 14 kg on the trek. Items not required during the trek can be left in a locked bag at the hotel.   NO SUITCASES PLEASE.

Unscheduled Extensions

In the unlikely event of there being an unscheduled extension to the holiday caused by flight delays, bad weather, strikes or any other cause which is beyond the control of SAAT, it is understood that expenses relating to those unscheduled extensions will be for the passenger’s account.

Every effort is made to avoid delays and changes to the itinerary, but due to the nature of our trips there will be occasions when they do happen. Where a delay does occur, we shall do everything possible to minimize its effects, but we cannot be responsible for the result of delays.